Username/Password is the same as your windows username/password inside the andritz domain
Support for Users in Austria :
phone: +43 316 6902 2900 / itservice@andritz.com
Support for Users in other locations :
Please contact your local helpldesk if you need help for changing your password
Please contact your local keyuser if you need help inside Pool4Tool
Some hints:
- Passwords are used from Windows login , they should not contain umlauts like öäüß and charachters like " ' %
- Further help escalation contact SRM Support
- For issues inside Pool4Tool direct your keyuser to support@pool4tool.com
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